Brokers generally work in two capacities: as a listing agent or as a tenant representative. Some, if not most, do both. This means that they have property listings and they also work as a tenant representative. If you work directly with the property listing agent, keep in mind that the listing agent is representing the property owner. If you hire a tenant representative, you should consider hiring an exclusive tenant representative that has no property listings. This will ensure you that the tenant representative is working solely for you.